Frequently Asked Questions (FAQs)
 
"WE MAKE YOUR EVENT COMPLETE"

We are here to service your event, large or small, throughout Grenada, Carriacou and Petite Martinique. For your convenience, we have listed helpful suggestions for event setups. We will be happy to discuss your plans to make your celebration an enjoyable one. Click on the Questions below to go to the answers.

How do I place an order?

What is your mailing address?

What if I have trouble with my equipment or it doesn't work?

How do I know what type of equipment is right for my needs?


How can I change or cancel a previously placed order? Will I be charged for a cancellation?

What type of audio equipment do I need for a small presentation?

What's the difference between wireless and wired microphones?

Do I need a mixer?

What size tent do I need?

Will I need flooring under the tent?

How far in advance do I need to book my tent?

Will I need lighting?

Do I need a Generator?



You can place an order either through our website or by phone at 1-473-444-RENT.




What is your mailing address?

Please direct mail to: Waggy-T Rentals & sound Co., Dusty Highway, Grand Anse, St. George's, Grenada, West Indies.




What if I have trouble with my equipment or it doesn't work?

All equipment is tested before we deliver it to you. However, if you do have an equipment problem, you can reach a Waggy-T Rentals & Sound Co. technician for help by calling 1-473-444-RENT. If we cannot fix the problem, we will replace your rental equipment by the quickest means possible.




How do I know what type of equipment is right for my needs?

You can read a short description about each piece of equipment on our website. However, our customer service associates and technicians have the experience and training to help match your requirements with the right equipment. Just give us a call at 1-473-444-RENT or send an email to waggy@spiceisle.com.




How can I change or cancel a previously placed order? Will I be charged for a cancellation?

Please give us a call at 1-473-444-RENT to change or cancel an order. You may cancel your order more than three business days prior to the beginning of your rental period for any reason and receive either a full refund or a credit towards a future order. If you cancel your order within three business days of the beginning of your rental period, you will not receive a refund but will still be eligible for a credit towards a future order. Any cancellations made the same day as the rental date or after delivery has been made will not be eligible for a credit or refund. This includes cancellations for orders placed the same day as your rental date. If you have a multi-day rental and cancel during your rental period, you may be eligible for a credit towards a future rental. The credit will be equal to the total charges for the order, minus the rental and service charges already incurred.




What type of audio equipment do I need for a small presentation?

If you are looking to amplify one person's voice to a small group, you will need a microphone and either a single or pair of powered speakers. If you have more than one microphone you will also need a mixer. A 4 input mixer will handle up to 4 microphones or other audio inputs (CD player, laptop, DVD player, etc.). We also carry 8 and 12 input mixers.




What's the difference between wireless and wired microphones?

A wireless microphone has no wires connecting it to the other sound equipment, allowing for more freedom of movement. Both the handheld and clip on wireless microphones include a transmitter that is usually clipped to your belt, and a receiver that is plugged into the powered speaker or mixer. A wired microphone plugs directly into the mixer or speakers.


Do I need a mixer?

A mixer allows you to control the sound levels of different audio inputs. If you need to amplify the sound from more than one source then you need a mixer. A mixer also is required if you must connect a device that uses RCA audio cables (DVD player, VCR, CD player) or one that uses 1/8 inch audio cables (laptops, iPods).




What size tent do I need?
This is typically the first question asked, however we need all the information regarding the event first. Every item that is going under the tent will have to be allotted for in the design of the tent. As a guide, the chart below shows how much minimum space you will need based on the type of party (cocktail, buffet, sit-down dinner) and the number of guests you'd like to invite.


Event Tents
No. of People per Type
Size
Sq. Ft.
Cocktail Party
Buffet Dinner
Seated Dinner
10x10
100
10-15
10
8
15x15
225
25-35
30
24
20x20
400
60-70
50
40
20x30
600
94-100
75
60
20x40
800
130-160
100
60
30x40
1200
200-230
149
120

Seating Capacities

Additional sq. ft. to consider

Cocktail Parties (stand up)

6 Sq. Ft. per person

Dance Area

3 - 4 Sq. Ft. per person

Auditorium (chairs only)

6 Sq. Ft. per person

Buffet Area

100 Sq. Ft. per table

Dinner (using Banquet Tables)

12 Sq. Ft. per person

Bar Area

100 - 150 Sq. Ft.

Dinner (using Round Tables)

12 Sq. Ft. per person

Stage Area

100 - 300 Sq. Ft.


Calculating Tent Size Required for your Event

Width x Length = Square Footage of Tent. 

Use seating information from above to calculate total sq. ft. required for estimated event size. 


Will I need flooring under the tent?
This is up to you, but consider the expected weather during your event and the type of ground that the tent is being erected on.



How far in advance do I need to book my tent?
Typically only one month preparation is all that is needed, but possibly more during the busy seasons.



Will I need lighting?
Make sure to check the almanac for the typical Sunrise and Sunsets for the date of the event. We have different types of lighting for just the ambiance that you desire for your event.



Do I need a Generator?
Most equipment will run on standard plug ins, but if you do not have an outlet within close proximity, then you will need a generator.



Don't Forget!
Table Linens
Lighting
Sidewalls
Generator/Electricity
 
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